This Privacy Policy governs the manner in which Creditbasket collects, uses, maintains and discloses information collected from users (each, a “User”) of the website ('Site'). This privacy policy applies to all the personal information which may be shared/ uploaded by you, as and when you avail any products and/or service through usage of the Website and to which Creditbasket may become privy to.

Personal Information (“PI”) means any information/ documents/ details that relates to a natural person, which either directly or indirectly in combination with other information available with Creditbasket, can identify such person.

At creditbasket, we endeavour to ensure the confidentiality, integrity, and security of your data at all times. Here is what we practice to ensure that your information is well protected and kept confidential.

  • We collect information that is required for granting you various types of loans and card facility that you wish to avail or any other financial services/products that we offer
  • Under law, we are sometimes required to share information with Government bodies or regulators. This however is done under appropriate supervision and authority.
  • We can sometimes use your information to improve our services and product offerings to our customers.
  • Our security systems are designed to prevent unauthorized access.

Credit Information Report

Your Credit Information (credit score and credit information report) is procured through a 'soft search' of your credit records with Credit Information Companies “CICs” and Creditbasket has no control over the content or accuracy of information provided in your credit information by CICs. Creditbasket gets this information from CIC for and on your behalf only when you agree to appoint Creditbasket as your lawfully appointed authorized agent/ representative for collecting your credit information from CICs. By consenting to use and avail your credit information report through Creditbasket, you agree that Creditbasket and CICs shall be entitled to rely on your authorization and consent granted by you to Creditbasket.

Information Collection

To provide you the best services, we ask certain information like your first name, last name, income, occupation, state, city, birth date, gender etc. you may also be requested to provide your mobile phone and email id to receive text messages, notifications, and other services and marketing related communication. By providing your email id and mobile number, you authorize us to send SMS/email alerts to you for any service requirements or some advertising/promotional messages/emails from us irrespective of the fact that you have registered yourself under DND or DNC or NCPR service.

Use of cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. It helps us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Data protection and information security

We will not disclose or make your personal information available to any third party (otherwise than where indicated within this privacy policy) without your consent. However, we will be sharing your personal information with our affiliates and business partners including CICs, where we feel that you will be assisted better for the purpose of underwriting and approval of your credit card, loan or any other financial product transaction/related transaction; or for doing a check of your credit profile on your behalf and sending you targeted communications and offers. We assure that Creditbasket will always seek your consent to process certain types of information where it is legally required to do so.

We follow strict security procedures for obtaining, processing and storing the personal information with which we have been entrusted. Your information will always be safe with Creditbasket. Creditbasket has appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure and/or destruction of data. Our website is authenticated by Symantec. All stored information is appropriately encrypted and secured against unauthorised access.

We use a combination of firewalls, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect Creditbasket online accounts and systems from unauthorized access. When you register for the Service, Creditbasket requires a password from you for your privacy and security. Creditbasket transmits information such as your login credentials for Website or Account Credentials securely. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.

Information Sharing

You hereby authorize and expressly consent us to share your personal information with third parties including but not limited to Credit Information Companies (“CIC”) to do an aggregate check of your credit profile for Creditbasket to send you targeted communications and offers.

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may also be required to share your information to governmental or other regulatory authorities as required under the law.

Retention Of Your Data:

(i) Creditbasket will retain your information for as long as it is necessary for providing you the Services available on the Website or your request for termination of your account with Creditbasket, whichever is later.

(ii) Post termination of your account, Creditbasket may continue to use your anonymized data aggregated or in combination with anonymized data of other users. We use this aggregated anonymized data for data analysis, profiling and research purposes, for example to gain insights about our users and their profiles. We may keep your contact information along with your application details (if any) for fraud prevention purposes and for the exercise/ defense of a legal claim or for providing evidence in legal proceeding(s).

Log Files:

This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may use the collected log information about you to improve services offered to you, to improve marketing, analytics, or Website functionality.

Maintaining The Confidentiality Of Your Login Id And Password:

(i) You are responsible for maintaining the security of your login ID and Password and must not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at We are not responsible if someone else accesses your account through the login credential they have obtained from you or through a violation by you of this Privacy and Security Policy or the Creditbasket Terms of Use.

(ii) If you have any security related concern, please contact us at We will work closely with you to ensure a rapid and personal response to your concerns. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this privacy policy

Creditbasket has the discretion to update/change this privacy policy at any time. As and when we update the privacy policy, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.